Patient Guide 

Key Information for Your Stay


Notice of Nondiscrimination

Notice of Nondiscrimination

We're Here to Help You

Pottstown Hospital complies with applicable federal civil rights laws and does not discriminate exclude people; or treat them differently on the basis of race, color, national origin, ethnicity, age, religion, disability, sex, sexual orientation, marital status, pregnancy, gender, gender identity, or gender expression.

Communication Aids and Services

We provide the following free aids and services to help people with disabilities or whose first language isn’t English to communicate effectively with us:

  • Qualified translators
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, or electronic format)

If you need these services, contact your healthcare team.

Filing a Complaint

If you believe the hospital has failed to provide these services or has discriminated in another way, you have the right to file a complaint with the hospital’s civil rights coordinator, Wanda Hunsberger, Civil Rights Coordinator, 1600 E. High St., Pottstown, PA 19464, phone: 610-327-7697; fax: 610-327-7432. If you need help filing a complaint, the civil rights coordinator is available to help you.


You may also file a civil rights complaint online with the U.S. Department of Health and Human Services, Office of Civil Rights, on their complaint portal. Visit ocrportal.hhs. gov/ocr/smartscreen/main. jsf.

English

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-610-327-7000 (TTY: 1-610-327-2028).


Spanish

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-610-327-7000 (TTY: 1-610-327-2028).


Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電  1-610-327-7000(TTY: 1-610-327-2028)。


Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-610-327-7000 (TTY: 1-610-327-2028).


Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-610-327-7000 (телетайп: 1-610-327-2028).


Pennsylvania Dutch

Wann du Deitsch (Pennsylvania German/Dutch) schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch  Schprooch. Ruf selli Nummer uff: Call 1-610-327-7000 (TTY: 1-610-327-2028).


Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-610-327-7000 (TTY: 1-610-327-2028) 번으로 전화해 주십시오.


Italian

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-610-327-7000 (TTY: 1-610-327-2028).


Arabic

ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم

1-610-327-7000 (رقم هاتف الصم والبكم:

 1-610-327-2028).


French

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-610-327-7000 (ATS: 1-610-327-2028).


German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-610-327-7000 (TTY: 1-610-327-2028).


Gujarati

સચના: જો તમે ગ ુ જરાતી બોલતા હો, તો ન ુ િ:શલ્ક ભાષા સહાય સેવાઓ તમારા માટ ુ ે ઉપલબ્ધ છે. ફોન કરો 1-610-327-7000 (TTY: 1-610-327-2028).


Polish

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-610-327-7000 (TTY: 1-610-327-2028).


French Creole

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-610-327-7000 (TTY: 1-610-327-2028).


Cambodian

ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មរ, សវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 1-610-327-7000 (TTY: 1-610-327-2028)។


Portuguese

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-610-327-7000 (TTY: 1-610-327-2028).

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